Collaborative problem solving in virtual communities of practice : A case study in disaster prevention and handling
The paper presents a case study illustrating a collaborative problem solving process in Virtual Communities of Practice. The process relies on the existence of an underlying shared knowledge base – a repository of resources, and is carried out collaboratively by members of the community in six defin...
Guardado en:
| Autores principales: | , , |
|---|---|
| Formato: | Objeto de conferencia |
| Lenguaje: | Inglés |
| Publicado: |
2006
|
| Materias: | |
| Acceso en línea: | http://sedici.unlp.edu.ar/handle/10915/22119 |
| Aporte de: |
| Sumario: | The paper presents a case study illustrating a collaborative problem solving process in Virtual Communities of Practice. The process relies on the existence of an underlying shared knowledge base – a repository of resources, and is carried out collaboratively by members of the community in six defined steps. The case study presents a Virtual Community of Practice dedicated to Disaster Prevention and Handling and explains the process for solving a problem posted by a member. The process is applied step-by-step showing its applicability to solve a real case and how the process enables enriching the repository with the new knowledge generated. The main contribution of this work is to show how the problem-solving process can be systematically applied to real problems within communities of any domain. |
|---|