Cita APA (7a ed.)

Romanisio, A., & Gravano, A. (2024). Predicting user satisfaction from customer service chats.

Cita Chicago Style (17a ed.)

Romanisio, Alejandro, y Agustín Gravano. Predicting User Satisfaction from Customer Service Chats. 2024.

Cita MLA (8a ed.)

Romanisio, Alejandro, y Agustín Gravano. Predicting User Satisfaction from Customer Service Chats. 2024.