New Technologies for Innovation in Public Services: A Review of Case Studies

This paper analyses case studies of Artificial Intelligence and Big Data Analytics applications for innovation in digital public services. Recently, many governments at all levels are using these technologies to improve service provision to citizens. However, they are not always aware of their poten...

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Detalles Bibliográficos
Autores principales: Dennehy, Ana Inés, Estévez, Elsa Clara, Fillottrani, Pablo Rubén
Formato: Objeto de conferencia
Lenguaje:Inglés
Publicado: 2020
Materias:
Ciencias Informáticas
Artificial intelligence
Big data
Digital governance
Public services
Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/114555
Aporte de:
SEDICI (UNLP) de Universidad Nacional de La Plata
id I19-R120-10915-114555
record_format dspace
institution Universidad Nacional de La Plata
institution_str I-19
repository_str R-120
collection SEDICI (UNLP)
language Inglés
topic Ciencias Informáticas
Artificial intelligence
Big data
Digital governance
Public services
spellingShingle Ciencias Informáticas
Artificial intelligence
Big data
Digital governance
Public services
Dennehy, Ana Inés
Estévez, Elsa Clara
Fillottrani, Pablo Rubén
New Technologies for Innovation in Public Services: A Review of Case Studies
topic_facet Ciencias Informáticas
Artificial intelligence
Big data
Digital governance
Public services
description This paper analyses case studies of Artificial Intelligence and Big Data Analytics applications for innovation in digital public services. Recently, many governments at all levels are using these technologies to improve service provision to citizens. However, they are not always aware of their potential for disruption and of the emergent ethical questions. In order to have a better insight of their applications and provide a initial point for policy makers, we review several case studies and analyse how these new technologies are being used to meet specific needs.
format Objeto de conferencia
Objeto de conferencia
author Dennehy, Ana Inés
Estévez, Elsa Clara
Fillottrani, Pablo Rubén
author_facet Dennehy, Ana Inés
Estévez, Elsa Clara
Fillottrani, Pablo Rubén
author_sort Dennehy, Ana Inés
title New Technologies for Innovation in Public Services: A Review of Case Studies
title_short New Technologies for Innovation in Public Services: A Review of Case Studies
title_full New Technologies for Innovation in Public Services: A Review of Case Studies
title_fullStr New Technologies for Innovation in Public Services: A Review of Case Studies
title_full_unstemmed New Technologies for Innovation in Public Services: A Review of Case Studies
title_sort new technologies for innovation in public services: a review of case studies
publishDate 2020
url http://sedici.unlp.edu.ar/handle/10915/114555
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AT estevezelsaclara newtechnologiesforinnovationinpublicservicesareviewofcasestudies
AT fillottranipabloruben newtechnologiesforinnovationinpublicservicesareviewofcasestudies
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