Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method

We evaluated the services of the Valencia Public Library (VPB) through opinion from users. For it two discussion groups were created involving ten people in total. The results of the discussion groups were used to make a pilot survey and later a final survey was completed for four hundred VPB users....

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Autores principales: Cortés Villalba, Carmina; Unversidad Politécnica de Valencia, Gil-Leyva, Isidoro; Universidad de Murcia
Formato: Artículo Artículo revisado por pares publishedVersion
Publicado: Ediciones Complutense 2012
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Acceso en línea:https://revistas.ucm.es/index.php/RGID/article/view/38027
http://biblioteca.clacso.edu.ar/gsdl/cgi-bin/library.cgi?a=d&c=es/es-019&d=article38027oai
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