Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method
We evaluated the services of the Valencia Public Library (VPB) through opinion from users. For it two discussion groups were created involving ten people in total. The results of the discussion groups were used to make a pilot survey and later a final survey was completed for four hundred VPB users....
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Formato: | Artículo Artículo revisado por pares publishedVersion |
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Ediciones Complutense
2012
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Acceso en línea: | https://revistas.ucm.es/index.php/RGID/article/view/38027 http://biblioteca.clacso.edu.ar/gsdl/cgi-bin/library.cgi?a=d&c=es/es-019&d=article38027oai |
Aporte de: |
id |
I16-R122-article38027oai |
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record_format |
dspace |
institution |
Consejo Latinoamericano de Ciencias Sociales |
institution_str |
I-16 |
repository_str |
R-122 |
collection |
Red de Bibliotecas Virtuales de Ciencias Sociales (CLACSO) |
topic |
Public libraries; Valencia Public Library; Discussion groups; Survey Bibliotecas públicas; Biblioteca Pública de Valencia; Grupos de discusión; Encuestas |
spellingShingle |
Public libraries; Valencia Public Library; Discussion groups; Survey Bibliotecas públicas; Biblioteca Pública de Valencia; Grupos de discusión; Encuestas Cortés Villalba, Carmina; Unversidad Politécnica de Valencia Gil-Leyva, Isidoro; Universidad de Murcia Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method |
topic_facet |
Public libraries; Valencia Public Library; Discussion groups; Survey Bibliotecas públicas; Biblioteca Pública de Valencia; Grupos de discusión; Encuestas |
description |
We evaluated the services of the Valencia Public Library (VPB) through opinion from users. For it two discussion groups were created involving ten people in total. The results of the discussion groups were used to make a pilot survey and later a final survey was completed for four hundred VPB users. We conclude that VPB meets generally to the expectations of citizens, although there are areas for improvement such as schedules, better information and services activities and signage, among other aspects. It also confirms the chained system survey-focus groups as an enhanced system that optimizes the design of the survey. |
format |
Artículo Artículo revisado por pares publishedVersion Artículo Artículo revisado por pares publishedVersion |
author |
Cortés Villalba, Carmina; Unversidad Politécnica de Valencia Gil-Leyva, Isidoro; Universidad de Murcia |
author_facet |
Cortés Villalba, Carmina; Unversidad Politécnica de Valencia Gil-Leyva, Isidoro; Universidad de Murcia |
author_sort |
Cortés Villalba, Carmina; Unversidad Politécnica de Valencia |
title |
Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method |
title_short |
Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method |
title_full |
Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method |
title_fullStr |
Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method |
title_full_unstemmed |
Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method |
title_sort |
evaluation of the valencia’s public library using “discussion groups” and “survey” enchained method |
publisher |
Ediciones Complutense |
publishDate |
2012 |
url |
https://revistas.ucm.es/index.php/RGID/article/view/38027 http://biblioteca.clacso.edu.ar/gsdl/cgi-bin/library.cgi?a=d&c=es/es-019&d=article38027oai |
work_keys_str_mv |
AT cortesvillalbacarminaunversidadpolitecnicadevalencia evaluationofthevalenciaspubliclibraryusingdiscussiongroupsandsurveyenchainedmethod AT gilleyvaisidorouniversidaddemurcia evaluationofthevalenciaspubliclibraryusingdiscussiongroupsandsurveyenchainedmethod AT cortesvillalbacarminaunversidadpolitecnicadevalencia evaluaciondelabibliotecapublicadevalenciamediantelatecnicaencadenadadegruposdediscusionyencuesta AT gilleyvaisidorouniversidaddemurcia evaluaciondelabibliotecapublicadevalenciamediantelatecnicaencadenadadegruposdediscusionyencuesta |
bdutipo_str |
Repositorios |
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1764820435160006657 |