Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method

We evaluated the services of the Valencia Public Library (VPB) through opinion from users. For it two discussion groups were created involving ten people in total. The results of the discussion groups were used to make a pilot survey and later a final survey was completed for four hundred VPB users....

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Cortés Villalba, Carmina; Unversidad Politécnica de Valencia, Gil-Leyva, Isidoro; Universidad de Murcia
Formato: Artículo Artículo revisado por pares publishedVersion
Publicado: Ediciones Complutense 2012
Materias:
Acceso en línea:https://revistas.ucm.es/index.php/RGID/article/view/38027
http://biblioteca.clacso.edu.ar/gsdl/cgi-bin/library.cgi?a=d&c=es/es-019&d=article38027oai
Aporte de:
id I16-R122-article38027oai
record_format dspace
institution Consejo Latinoamericano de Ciencias Sociales
institution_str I-16
repository_str R-122
collection Red de Bibliotecas Virtuales de Ciencias Sociales (CLACSO)
topic Public libraries; Valencia Public Library; Discussion groups; Survey
Bibliotecas públicas; Biblioteca Pública de Valencia; Grupos de discusión; Encuestas
spellingShingle Public libraries; Valencia Public Library; Discussion groups; Survey
Bibliotecas públicas; Biblioteca Pública de Valencia; Grupos de discusión; Encuestas
Cortés Villalba, Carmina; Unversidad Politécnica de Valencia
Gil-Leyva, Isidoro; Universidad de Murcia
Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method
topic_facet Public libraries; Valencia Public Library; Discussion groups; Survey
Bibliotecas públicas; Biblioteca Pública de Valencia; Grupos de discusión; Encuestas
description We evaluated the services of the Valencia Public Library (VPB) through opinion from users. For it two discussion groups were created involving ten people in total. The results of the discussion groups were used to make a pilot survey and later a final survey was completed for four hundred VPB users. We conclude that VPB meets generally to the expectations of citizens, although there are areas for improvement such as schedules, better information and services activities and signage, among other aspects. It also confirms the chained system survey-focus groups as an enhanced system that optimizes the design of the survey.
format Artículo
Artículo revisado por pares
publishedVersion
Artículo
Artículo revisado por pares
publishedVersion
author Cortés Villalba, Carmina; Unversidad Politécnica de Valencia
Gil-Leyva, Isidoro; Universidad de Murcia
author_facet Cortés Villalba, Carmina; Unversidad Politécnica de Valencia
Gil-Leyva, Isidoro; Universidad de Murcia
author_sort Cortés Villalba, Carmina; Unversidad Politécnica de Valencia
title Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method
title_short Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method
title_full Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method
title_fullStr Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method
title_full_unstemmed Evaluation of the Valencia’s Public Library using “discussion groups” and “survey” enchained method
title_sort evaluation of the valencia’s public library using “discussion groups” and “survey” enchained method
publisher Ediciones Complutense
publishDate 2012
url https://revistas.ucm.es/index.php/RGID/article/view/38027
http://biblioteca.clacso.edu.ar/gsdl/cgi-bin/library.cgi?a=d&c=es/es-019&d=article38027oai
work_keys_str_mv AT cortesvillalbacarminaunversidadpolitecnicadevalencia evaluationofthevalenciaspubliclibraryusingdiscussiongroupsandsurveyenchainedmethod
AT gilleyvaisidorouniversidaddemurcia evaluationofthevalenciaspubliclibraryusingdiscussiongroupsandsurveyenchainedmethod
AT cortesvillalbacarminaunversidadpolitecnicadevalencia evaluaciondelabibliotecapublicadevalenciamediantelatecnicaencadenadadegruposdediscusionyencuesta
AT gilleyvaisidorouniversidaddemurcia evaluaciondelabibliotecapublicadevalenciamediantelatecnicaencadenadadegruposdediscusionyencuesta
bdutipo_str Repositorios
_version_ 1764820435160006657