Continuities, changes and ruptures of an outpatient service in the context of the COVID-19 pandemic

The present research was conducted with the aim of describing the subjective repercussions of mental health professionals in the outpatient service of a hospital in relation to the modality of face-to-face care in the context of the COVID-19 pandemic, during the period from March 2020 to April 2021....

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Autores principales: Di Mare Duran, Luciana, Marinelli Buffa, Leonela, Fernandez, Sofía, Tenchera, Nadia Agustina
Formato: Artículo revista
Lenguaje:Español
Publicado: Universidad Nacional de Rosario. Facultad de Ciencia Política y Relaciones Internacionales. Escuela de Trabajo Social 2023
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Acceso en línea:https://catedraparalela.unr.edu.ar/index.php/revista/article/view/397
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Sumario:The present research was conducted with the aim of describing the subjective repercussions of mental health professionals in the outpatient service of a hospital in relation to the modality of face-to-face care in the context of the COVID-19 pandemic, during the period from March 2020 to April 2021. Thus, a flexible, retrospective qualitative study was carried out, in the framework of which 11 in- depth interviews were conducted and a subsequent data analysis with emphasis on the different voices, in the period from March 2020 to April 2021. In this sense, the pandemic caused by COVID-19 had a great impact on mental health workers and on strategies to rebuild accessibility and hospitality for the care of users. The results showed the changes, difficulties and strategies deployed in order to generate spaces for listening, care and interdisciplinary work in an adverse context where uncertainty prevailed. Based on the research, the main finding was that the interventions carried out by the different professionals were oriented towards the implementation of the established epidemiological measures.