THE THE INTEGRATION OF ARTIFICIAL INTELLIGENCE TECHNOLOGY IN PUBLIC ADMINISTRATION: An integrative literature review

This integrative literature review aims to analyze the current state of research on the use of artificial intelligence (AI) in the public sector, highlighting the importance of proper governance and ethical considerations for its implementation. A bibliometric approach was adopted, analyzing 251 art...

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Detalles Bibliográficos
Autores principales: Barbosa Serra, Angela Luci, Pelizza Vier Machado, Hilka
Formato: Artículo revista
Lenguaje:Portugués
Publicado: Instituto de Investigación y Formación en Administración Pública (IIFAP-FCS-UNC) 2024
Materias:
Artificial Intelligence
Public Sector
Governance
Ethics
Technology
Acceso en línea:https://revistas.unc.edu.ar/index.php/APyS/article/view/44467
Aporte de:
Administración Pública y Sociedad (APyS) de Universidad Nacional de Córdoba
id I10-R357-article-44467
record_format ojs
institution Universidad Nacional de Córdoba
institution_str I-10
repository_str R-357
container_title_str Administración Pública y Sociedad (APyS)
language Portugués
format Artículo revista
topic Artificial Intelligence
Public Sector
Governance
Ethics
Technology
spellingShingle Artificial Intelligence
Public Sector
Governance
Ethics
Technology
Barbosa Serra, Angela Luci
Barbosa Serra, Angela Luci
Pelizza Vier Machado, Hilka
THE THE INTEGRATION OF ARTIFICIAL INTELLIGENCE TECHNOLOGY IN PUBLIC ADMINISTRATION: An integrative literature review
topic_facet Artificial Intelligence
Public Sector
Governance
Ethics
Technology
author Barbosa Serra, Angela Luci
Barbosa Serra, Angela Luci
Pelizza Vier Machado, Hilka
author_facet Barbosa Serra, Angela Luci
Barbosa Serra, Angela Luci
Pelizza Vier Machado, Hilka
author_sort Barbosa Serra, Angela Luci
title THE THE INTEGRATION OF ARTIFICIAL INTELLIGENCE TECHNOLOGY IN PUBLIC ADMINISTRATION: An integrative literature review
title_short THE THE INTEGRATION OF ARTIFICIAL INTELLIGENCE TECHNOLOGY IN PUBLIC ADMINISTRATION: An integrative literature review
title_full THE THE INTEGRATION OF ARTIFICIAL INTELLIGENCE TECHNOLOGY IN PUBLIC ADMINISTRATION: An integrative literature review
title_fullStr THE THE INTEGRATION OF ARTIFICIAL INTELLIGENCE TECHNOLOGY IN PUBLIC ADMINISTRATION: An integrative literature review
title_full_unstemmed THE THE INTEGRATION OF ARTIFICIAL INTELLIGENCE TECHNOLOGY IN PUBLIC ADMINISTRATION: An integrative literature review
title_sort the integration of artificial intelligence technology in public administration: an integrative literature review
description This integrative literature review aims to analyze the current state of research on the use of artificial intelligence (AI) in the public sector, highlighting the importance of proper governance and ethical considerations for its implementation. A bibliometric approach was adopted, analyzing 251 articles available in the Web of Science. Among these, 41 articles were selected for a more detailed review. After a preliminary bibliometric analysis, the chosen articles were read, followed by coding and categorization of the material. The study emphasizes the need to systematize the progress of AI in the public sector, encompassing its applications and outcomes, while also underscoring the importance of proper governance and ethics for its implementation. Upon reviewing the articles, there was a growing attention to AI governance in public administration, considering the risks and challenges associated with its implementation. The study recognizes the importance of strategies and emerging technologies for public management, highlighting the transformative potential of digital technologies. However, it points to the scarcity of research on AI in the public sector and the emerging need to systematize its advancements and outcomes.
publisher Instituto de Investigación y Formación en Administración Pública (IIFAP-FCS-UNC)
publishDate 2024
url https://revistas.unc.edu.ar/index.php/APyS/article/view/44467
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spelling I10-R357-article-444672024-12-13T18:19:26Z THE THE INTEGRATION OF ARTIFICIAL INTELLIGENCE TECHNOLOGY IN PUBLIC ADMINISTRATION: An integrative literature review LA INSERCIÓN DE TECNOLOGÍA DE INTELIGENCIA ARTIFICIAL EN LA ADMINISTRACIÓN PÚBLICA: Una revisión integrativa de la literatura A INSERÇÃO DA TECNOLOGIA DE INTELIGÊNCIA ARTIFICIAL NA ADMINISTRAÇÃO PÚBLICA: Uma revisão integrativa de literatura Barbosa Serra, Angela Luci Barbosa Serra, Angela Luci Pelizza Vier Machado, Hilka Artificial Intelligence Public Sector Governance Ethics Technology This integrative literature review aims to analyze the current state of research on the use of artificial intelligence (AI) in the public sector, highlighting the importance of proper governance and ethical considerations for its implementation. A bibliometric approach was adopted, analyzing 251 articles available in the Web of Science. Among these, 41 articles were selected for a more detailed review. After a preliminary bibliometric analysis, the chosen articles were read, followed by coding and categorization of the material. The study emphasizes the need to systematize the progress of AI in the public sector, encompassing its applications and outcomes, while also underscoring the importance of proper governance and ethics for its implementation. Upon reviewing the articles, there was a growing attention to AI governance in public administration, considering the risks and challenges associated with its implementation. The study recognizes the importance of strategies and emerging technologies for public management, highlighting the transformative potential of digital technologies. However, it points to the scarcity of research on AI in the public sector and the emerging need to systematize its advancements and outcomes. Esta revisión integradora de la literatura tiene como objetivo analizar el estado actual de la investigación sobre el uso de la inteligencia artificial (IA) en el sector público, destacando la importancia de una gobernanza adecuada y consideraciones éticas para su implementación.  Se adoptó un enfoque bibliométrico, analizando 251 artículos disponibles en la Web of Science. Entre estos, se seleccionaron 41 artículos para una revisión más detallada. Luego de un análisis bibliométrico preliminar, se procedió a la lectura de los artículos elegidos, seguido de la codificación y categorización del material. El estudio enfatiza la necesidad de sistematizar los avances de la IA en el sector público, abarcando sus aplicaciones y resultados, destacando también la importancia de una gobernanza adecuada y ética para su implementación. Al examinar los artículos, se prestó cada vez más atención a la gobernanza de la IA en la administración pública, considerando los riesgos y desafíos asociados con su implementación. El estudio reconoce la importancia de las estrategias y tecnologías emergentes para la gestión pública, destacando el potencial transformador de las tecnologías digitales. Sin embargo, señala la escasez de investigaciones sobre IA en el sector público y la necesidad emergente de sistematizar sus avances y resultados. Esta revisão integrativa de literatura tem como objetivo analisar o estado atual da pesquisa sobre o uso da inteligência artificial (IA) no setor público, destacando a importância de uma governança adequada e considerações éticas para sua implementação.  Adotou-se uma abordagem bibliométrica, analisando 251 artigos disponíveis na Web of Science. Dentre esses, 41 artigos foram selecionados para uma revisão mais detalhada. Após uma análise bibliométrica preliminar, procedeu-se à leitura dos artigos escolhidos, seguida pela codificação e categorização do material. O estudo enfatiza a necessidade de sistematizar o progresso da IA no setor público, abrangendo suas aplicações e resultados, destacando também a importância de uma governança adequada e ética para sua implementação. Ao examinar os artigos, observou-se uma crescente atenção à governança da IA na administração pública, considerando os riscos e desafios associados à sua implementação. O estudo reconhece a importância de estratégias e tecnologias emergentes para a gestão pública, ressaltando o potencial transformador das tecnologias digitais. Contudo, aponta para a escassez de pesquisas sobre IA no setor público e a necessidade emergente de sistematizar seus avanços e resultados. Instituto de Investigación y Formación en Administración Pública (IIFAP-FCS-UNC) 2024-10-08 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf text/html https://revistas.unc.edu.ar/index.php/APyS/article/view/44467 10.71047/2524.9568.n17.44467 Administración Pública y Sociedad (APyS); Núm. 17 (2024): Enero - Junio 2024; 92-124 2524-9568 por https://revistas.unc.edu.ar/index.php/APyS/article/view/44467/46796 https://revistas.unc.edu.ar/index.php/APyS/article/view/44467/46797 Derechos de autor 2024 Angela Luci Barbosa Serra; Hilka Pelizza Vier Machado http://creativecommons.org/licenses/by-nc-sa/4.0

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