Cita APA (7a ed.)

Institute for International Management and Technology (Gurgaon, India). (2001). Journal of services research. Institute for International Management and Technology.

Cita Chicago Style (17a ed.)

Institute for International Management and Technology (Gurgaon, India). Journal of Services Research. Gurgaon: Institute for International Management and Technology, 2001.

Cita MLA (8a ed.)

Institute for International Management and Technology (Gurgaon, India). Journal of Services Research. Institute for International Management and Technology, 2001.