Cita APA (7a ed.)

Chan, J. F., & American Management Association. (2009). Communication Skills for Managers, 5th Edition. Amacom.

Cita Chicago Style (17a ed.)

Chan, Janis Fisher, y American Management Association. Communication Skills for Managers, 5th Edition. Amacom, 2009.

Cita MLA (8a ed.)

Chan, Janis Fisher, y American Management Association. Communication Skills for Managers, 5th Edition. Amacom, 2009.