Hoppe, M. H. (2006). Active Listening: Improve Your Ability to Listen & Lead. Center for Creative Leadership.
Cita Chicago Style (17a ed.)Hoppe, Michael H. Active Listening: Improve Your Ability to Listen & Lead. Center for Creative Leadership, 2006.
Cita MLA (8a ed.)Hoppe, Michael H. Active Listening: Improve Your Ability to Listen & Lead. Center for Creative Leadership, 2006.
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