Cita APA (7a ed.)

Preece, D., & Antony, J. (2001). Understanding, Managing & Implementing Quality. Routledge.

Cita Chicago Style (17a ed.)

Preece, David, y Jiju Antony. Understanding, Managing & Implementing Quality. Routledge, 2001.

Cita MLA (8a ed.)

Preece, David, y Jiju Antony. Understanding, Managing & Implementing Quality. Routledge, 2001.