Cita APA (7a ed.)

(2004). Cogas Case Study: Operating Call Centers on a Limited Budget. Marketline.

Cita Chicago Style (17a ed.)

Cogas Case Study: Operating Call Centers on a Limited Budget. Marketline, 2004.

Cita MLA (8a ed.)

Cogas Case Study: Operating Call Centers on a Limited Budget. Marketline, 2004.