Cita APA (7a ed.)

(2004). BT Openworld Case Study: Winning the War on Customer Satisfaction. Marketline.

Cita Chicago Style (17a ed.)

BT Openworld Case Study: Winning the War on Customer Satisfaction. Marketline, 2004.

Cita MLA (8a ed.)

BT Openworld Case Study: Winning the War on Customer Satisfaction. Marketline, 2004.

Precaución: Estas citas no son 100% exactas.