Cita APA (7a ed.)

(2002). Comunication Gaps: And how to close them (1a. ed.). Dorset House Publishing.

Cita Chicago Style (17a ed.)

Comunication Gaps: And How to Close Them. 1a. ed. New York: Dorset House Publishing, 2002.

Cita MLA (8a ed.)

Comunication Gaps: And How to Close Them. 1a. ed. Dorset House Publishing, 2002.