Cita APA (7a ed.)

Oskarsson, O., & Glass, R. L. (1996). An ISO 9000 approach to building quality software. Prentice-Hall.

Cita Chicago Style (17a ed.)

Oskarsson, Osten, y Robert L. Glass. An ISO 9000 Approach to Building Quality Software. New Jersey: Prentice-Hall, 1996.

Cita MLA (8a ed.)

Oskarsson, Osten, y Robert L. Glass. An ISO 9000 Approach to Building Quality Software. Prentice-Hall, 1996.