Transforming government and empowering communities : the Sri lankan experience with e-development /

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Detalles Bibliográficos
Autor principal: Hanna, Nagy
Formato: Libro
Lenguaje:Inglés
Publicado: Washington D.C. : World Bank, c2008.
Colección:Directions in development (Washington, D.C.)
Materias:
Aporte de:Registro referencial: Solicitar el recurso aquí
Tabla de Contenidos:
  • E-development as a holistic vision
  • The eSri Lanka program
  • Learning from eSri Lanka
  • Developing e-leadership institutions
  • An institutional innovation in e-leadership: the ICT Agency of Sri lanka
  • The institutional model
  • Evolution of the authorizing environment and governance model
  • Mandate
  • Paths to sustainability
  • Core competencies
  • Partnerships
  • A learning organization
  • Role of aid agencies
  • Lessons and conclusions
  • Annex 2.1 The ICT agency in search of a corporate identity
  • Annex 2.2 The ICT policy framework & the organizational structure of the ICT agency
  • Annex 2.3 Internal and external risks facing the ICT agency at inception
  • Managing results
  • Objectives of monitoring and evaluation for eSri Lanka
  • Framework for monitoring and evaluation
  • Arrangements for monitoring and evaluation
  • Emerging lessons
  • Annex 3.1 Results framework for monitoring and evaluation
  • Outcome indicator
  • ICT human resource development and industry promotion
  • Transforming government
  • Best practices and options for planning and implementing e-government
  • Approaches to planning e-government
  • Implementation of e-government: four phases
  • Leadership, partnership, and change management
  • Providing leadership, building partnerships
  • Conclusions and implications
  • Readiness for e-government: a historical perspective
  • History of e-government in Sri Lanka
  • Analysis of the situation
  • Findings and recommendations
  • A vision of e-government
  • Motivations and aspirations
  • Challenges to realizing the vision
  • Lessons learned: a postscript
  • A strategy for e-government: initial priorities and lessons
  • Planning for e-services
  • Building e-governance
  • Implementation agenda
  • Early experience and lessons
  • Annex 7.1 Criteria for determining impact & feasibility of offering services online
  • Determining impact
  • Determining feasibility
  • Empowering communities
  • Innovation in ICT use for poverty reduction
  • Bottom-up planning and participatory development
  • Serving the bottom of the pyramid
  • The user innovation revolution
  • Demand-driven ICT-enabled development
  • Financing ICT innovation: lessons from InfoDev
  • Conditions for ensuring impact by small grants
  • Strategies for soliciting and funding good proposals
  • Evaluating proposals and making funding decisions
  • Good practices in managing a small-grant program
  • E-society: design and early experience
  • Overview of the fund
  • Practices in soliciting and funding proposals
  • Arrangements for implementation and monitoring
  • Early operation and lessons learned
  • Key lessons of eSri Lanka
  • Designing and implementing a holistic framework for e-development
  • Developing e-leadership institutions
  • Transforming government
  • Empowering communities
  • Appendix 1 Main program components of eSri Lanka
  • ICT policy, leadership, and institutional development program
  • Information infrastructure program
  • Reengineering government program
  • ICT human resource capacity-building program
  • ICT investment and private sector development program
  • E-society program
  • Appendix 2 Selected indicators for Sri Lanka and comparators.