Bendell, A., Boulter, L., & Gatford, K. (1997). The benchmarking workout: A toolkit to help you construct a world class organization. Pitman.
Cita Chicago Style (17a ed.)Bendell, A., Louise Boulter, y Kerry Gatford. The Benchmarking Workout: A Toolkit to Help You Construct a World Class Organization. London: Pitman, 1997.
Cita MLA (8a ed.)Bendell, A., et al. The Benchmarking Workout: A Toolkit to Help You Construct a World Class Organization. Pitman, 1997.
Precaución: Estas citas no son 100% exactas.