Cita APA (7a ed.)

Ruggles, R. L. (1997). Knowledge management tools. Butterworth-Heinemann.

Cita Chicago Style (17a ed.)

Ruggles, Rudy L. Knowledge Management Tools. Boston: Butterworth-Heinemann, 1997.

Cita MLA (8a ed.)

Ruggles, Rudy L. Knowledge Management Tools. Butterworth-Heinemann, 1997.