After-sales Service of Engineering Industrial Assets A Reference Framework for Warranty Management /

This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and supp...

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Detalles Bibliográficos
Autor principal: González-Prida Díaz, Vicente
Otros Autores: Crespo Márquez, Adolfo
Formato: Libro electrónico
Lenguaje:Inglés
Publicado: Cham : Springer International Publishing : Imprint: Springer, 2014.
Materias:
Management.
Industrial management.
Engineering economics.
Engineering economy.
Quality control.
Reliability.
Industrial safety.
Engineering.
Quality Control, Reliability, Safety and Risk.
Organization, Logistics, Marketing.
Innovation/Technology Management.
Acceso en línea:http://dx.doi.org/10.1007/978-3-319-03710-3
Aporte de:Registro referencial: Solicitar el recurso aquí
Bibliotecas (ING-UNLP) de Universidad Nacional de La Plata
Tabla de Contenidos:
  • 1. Introduction
  • 2. Current Issues in Warranty Management
  • 3. A Reference Framework for Warranty Management
  • 4. Development of the Framework Stages
  • 5. Extensions to the Framework
  • 6. Results and Conclusions.

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