Cita APA (7a ed.)

Spendolini, M. J. (1994). Benchmarking. Norma.

Cita Chicago Style (17a ed.)

Spendolini, Michael J. Benchmarking. Bogotá: Norma, 1994.

Cita MLA (8a ed.)

Spendolini, Michael J. Benchmarking. Norma, 1994.