Jenner, M. G. (1995). Software quality management and ISO 9001: How to make them work for you. J. Wiley.
Cita Chicago Style (17a ed.)Jenner, Michael G. Software Quality Management and ISO 9001: How to Make Them Work for You. New York: J. Wiley, 1995.
Cita MLA (8a ed.)Jenner, Michael G. Software Quality Management and ISO 9001: How to Make Them Work for You. J. Wiley, 1995.
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